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Frequently Asked Questions
General
KNOTS is available exclusively online at www.knotsstudios.com. For wholesale enquiries please contact us here.
We accept payments via Visa, Mastercard, American Express, UnionPay, Apple Pay, Google Pay, and PayPal. You can also checkout quickly with your Shop Pay account.
Restocks depend on demand and production timelines. If your size is currently unavailable you can sign up for restock notifications on the product page, alternatively contact us here and we will be happy to assist. You can also join our email newsletter, where you will hear first about restocks and new collections.
Timeless collections of printed and solid colour swimwear are introduced each season as we explore new aspects of our muse city.
Sales are only held occasionally. To be the notified first, join our mailing list.
My Order
Orders are typically dispatched from our centre within 24 hours. Delivery times vary depending on your location and selected shipping method, please check our Delivery & Returns guide.
Orders can be cancelled or amended within 24 hours of placement by contacting us immediately. Once dispatched, we’re unable to make changes.
Yes. Unworn items in original condition may be returned within 30 days of delivery, subject to our returns policy.
Please email us directly within 7 days of receiving your order and we’ll make it right.
Product
KNOTS swim shorts stand apart from other swim shorts with a design focused on tailored fit, premium materials and considered detail — balancing comfort, performance and style.
KNOTS is committed to responsible craftsmanship. Every piece begins in our design studio in Sydney, Australia. Our manufacturing is entrusted to experienced swimwear makers in the P.R.C. Each piece is constructed from carefully sourced materials and trims and hand inspected to ensure the utmost quality is delivered.
We only work with manufacturers and suppliers who share our commitment to environmental sustainability and ethical production standards. Learn more about our sustainability commitment here.
The Classic Swim Short is made from a non-stretch 100% Polyester with a zip back pocket, available in bespoke prints and solid colours. The Sport Swim Short is made from a lighter weight stretch 100% Recycled Polyester with a button closure back pocket, available only in solid colours with a matching colour dyed drawstring.
Both designs have a soft internal mesh lining and are cut to our signature mid-length fit for a tailored shape.
KNOTS swim shorts are designed to age gracefully as they wear the memories of sun-soaked days well spent. To preserve their longevity: rinse well after use and avoid rough surfaces. Our swim shorts should be machine washed and laid flat to dry, avoid tumble drying and harsh detergents. They can be ironed on low heat.
We are proud to offer a 1-year warranty on our swim shorts, covering manufacturing faults under normal wear.
Shipping & Returns
We use Australia Post and Australia Post Express Post services depending on your selected shipping method.
Currently, we do not ship outside of Australia, but we are working on expanding our capacity for international customers.
To be eligible for a return, your swimwear must be in original condition with tags still in place. To start a return please contact returns@knotsstudios.com with your order confirmation number and the reason for your return, we will be happy to assist.
Yes, returns are completely free. We provide a prepaid return shipping label with your item. If your item is returned to us in original condition, we are happy to provide an exchange or full refund as per our returns policy.
Company
KNOTS is a designer resort wear brand based in Sydney, Australia, founded on a simple philosophy: to create better summer style.
We set out to elevate mens swimwear through modern design and meticulous craftsmanship.
Learn more about our founding story here.
Born and based in Sydney Australia, KNOTS is inspired by our home city's spirited coast-to-city rhythm.
Please visit our contact page. Our customer service team is happy to assist you, available daily during business hours.
We welcome all feedback as we are always trying to improve our design and customer experience. You can email us directly with feedback or reply to your order confirmation email.
Website and Account
Yes, guest sign-in is available at checkout.
Log in via the account icon in the top menu, or directly access here.
On the account sign in, click "Forgot Password" and follow the prompts.
Please contact us here and our team will assist you as soon as possible.
Still Stuck?
If you still need assistance, please don't hesitate to contact our customer service team here.

